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Celebrating 10 years in business!

21st June 2019
21st June 2019

We are celebrating 10 years in business – Nickie looks back over the past decade…

In many ways it seems only 5 minutes ago since I decided to venture out of my position in an accountancy practice and set up in business on my own. In the 10 years I have had many great experiences, new challenges and sometimes difficult moments along the way, and I have learnt so much while taking the business from a small start up to an established practice with a team of employees by my side.

My career began 23 years ago as a trainee working in Kings Lynn where I studied and sat my Chartered Certified Accountancy exams and completed the training required to become qualified and then to gain my practicing certificate. After 13 years of working in King’s Lynn I decided to take the step and set up my own business.

I started with a small handful of clients who have been with me since the business began and I would like to thank them for their continued support and business. The client base has grown over the years covering a wide variety of business sizes and industries. This mixture of clients is always a great challenge.

I have many memorable moments over the 10 years. I clearly remember the first six months on my own and enjoyed the initial steps in working for myself, taking on new clients and learning to be in business for myself after years of working in practice and advising businesses every day. I feel that the experience I have had in setting up my own business is invaluable, and I pass on and share my experiences with all clients I have now going through similar steps.

Some of my highlights

Employing my first team member……. to my 6th

Very soon after starting up I soon realised I had to employ someone to help me support our clients. Such a daunting step and one not taken lightly. I was now going to be responsible for someone else’s earnings. Having said that from the first to our most recent appointment I have always embraced the steady growth.

Moving into a bigger office, and again, and again

Similarly, as the team grows the space required grows. Another challenge in the moving and the extra running costs. We have moved four times over the 10 years, always within the same building but into bigger offices or bringing two offices together to create the large open plan space we now use. The Boathouse has worked well for us and our clients.

Taking part and winning local business awards

Two years after starting I was approached to enter the Fenland Business Awards and I was surprised but very pleased to win Small Business of the year 2011 and Woman in Business the following year. Sometimes when you are the boss there isn’t anyone to tell you well done so this is a good feeling that you are doing something right.

Barwell Babies

Over the 10 years we have welcomed several babies in the team. Some more eventful than others with team members going into labour in the office….

Staff meals and days out

We always try to get out for a lunch a couple of times a year and have had day trips to London as well. This is always a favourite for us and a good way to spend time as a team without it being all work related.

Cakes

Many people know I have a hobby outside work of baking, frequently trying to pull of whatever has appeared on this weeks’ Bake Off and sharing cake in the office is always on the agenda. Who doesn’t like tea and cake!!

Meeting with customers

Every day I get the most out of meeting or talking with current and new customers, its why I wanted to do this, I wanted to have that relationship with my customers and really feel part of their businesses and work with them to support their current needs. I am passionate about building good relationships with them to ensure I can provide the best service possible.

None of this would have been possible without the support of my family and team of staff. I am truly grateful for everyone’s input in this journey and look forward to sharing the next 10 years with you all.

The team and I would like to thank all our customers past and present and look forward to the next 10 years.

Is a three day working week the future?

17th June 2019
17th June 2019

How does a three day weekend sound?  Would you take Friday or Monday off?  Or how about a four day weekend?  Richard Branson thinks a three day working week is a good idea – read on to find out why…

Many of us benefit from flexible working arrangements, which helps us achieve a better work/life balance.  Richard Branson’s proposals push this a step further though, as he claims that new technology should enable us to work fewer hours and be equally, if not more, effective. 

He puts this into practice with the Virgin staff he employs, where they are offered unlimited leave and a work from hone option.  His argument is simple: “it’s easier to attract top talent when you are open and flexible.  It’s not effective or productive to force them to behave in a conventional way”, he argued in a blog.

It is advances in technology which is driving this transition.  Innovation should make it possible to do more work in less time, freeing up employees to have more personal time.  Branson has always advocated for more fun, but increased time off would also enable families to spend more time together.  It may also take pressure off parents who often have to choose between pursuing their career or devoting more time to their family – to the cost of their work future.

He argues that flexible working has to be built into people’s jobs, rather than bolted on – just giving someone a laptop so they can work from home won’t achieve the goals for employee and employer.

What is not disputed is that happy workers make better workers, with a high degree of job satisfaction being reflected in higher productivity.  There is also the option for reduced costs, for example where staff work from home instead of in an office. 

There is no doubt that the pattern of working will change in the future as increased automation alters traditional work roles.  But is a three day working week a step too far, too fast?  It clearly won’t work in some sectors, but might just be a way forward in some.  After all, Fridays and Mondays off does sound very tempting…

What is the future for High Street gift cards?

6th June 2019
6th June 2019

How many of you have Topshop or Miss Selfridge gift cards or vouchers?  Read on as we explore what is the future for High Street gift cards…

The Arcadia Group, which includes Topshop, Miss Selfridge, Burtons, and Dorothy Perkins amongst other well know High Street brands, is in crisis talks about its future.  It’s just the latest retail group to run into trouble, and many are predicting it will collapse into administration.

what is the future for high street gift cards

Gift cards and vouchers are still popular, especially for presents with a gift card being an easy option for the elderly relative, particularly around Christmas and birthdays.  Last year, sales of gift cards and vouchers amounted to more than £6billion in the UK.

A large proportion of that is effectively lost though, as cards get lost, they expire, or a balance is left on them that can’t be spent. 

What is most worrying, though, is when the business goes into administration.  In recent years, other high street retail failures have included HMV, House of Fraser, Maplin, Toys R Us and Evans Cycles, all of which were popular with the gift card market. 

When a business does go into administration, these gift cards become effectively worthless, as the business can legally stop accepting gift cards.  So the message is clear – use your Topshop or other Arcadia group gift card now, or risk losing its value completely. 

If you have bought something already but want to exchange it or ask for a refund, it’s the same message – act quickly.  It would be sensible to not accept a credit note but ask for a replacement item instead.

So whilst gift cards have never represented that good value for money, with the High Street in crisis, it makes sense to cash them in quickly rather than run the risk of losing them completely. The future for High Street gift cards looks bleak…

Is the restaurant sector in crisis?

31st May 2019
31st May 2019

Who doesn’t enjoy eating out?  But who would want to be a restauranteur these days?  In the week that Jamie Oliver’s chain of restaurants, the Jamie Oliver Restaurant Group goes bust, we ask ‘is the restaurant sector in crisis’, and why this is the case…

Over the past year or so, several big-name brands have entered rescue schemes – including Prezzo, Carluccios and Gourmet Burger Kitchen.  The restaurant trade is suffering – 37 of Britain’s top 100 restaurants are loss-making.  Why is this?  As always, there are a number of contributing factors:

  • Rents on property have shot up, particularly since 2015 
  • Business rates have gone up
  • Other costs are increasing – such as food, utility and wage costs

The demand side has been hit too, with weak consumer confidence reducing spending, as well as an increasing interest in more imaginative and diverse foods. 

restaurant sector in crisis

With a local presence in Cambridge and Norwich, many of us will have eaten at one of Jamie’s restaurants, so why did the business fail? Experts have identified 5 things that went wrong with Jamie’s chain:

  • It proved difficult to translate his personality into a chain of restaurants – personal branding isn’t enough to guarantee success
  • The food offering wasn’t interesting enough
  • Customer reviews pointed to a lack of quality in the food offering
  • Instead of bringing in established, experienced management, he promoted his brother-in-law who had no experience of running a chain of restaurants
  • Poor timing – as the factors identified above combined to put pressure on the business.

Too often, the larger restaurant chains are too slow to adapt to changing trends, and are left behind as more imaginative independents deliver new eating and dining experiences.  The rise in popularity of vegan and vegetarian diets is one indicator of changing consumer habits. Far from this signalling the end of eating out, perhaps it’s just offering more of an opportunity for independents?

Accountancy Job Vacancy

19th April 2019
19th April 2019

Due to business growth, we are looking for a new member to join our established team in the accounts and tax department.

The candidate must be experienced in practice, and an accountancy qualification is desirable but not essential.

We are offering a part time position with flexibility.

If you are interested, please email you CV, or any questions about the position, to nickie@barwellaccountants.co.uk.

Data Breach – how to avoid one

5th April 2019
5th April 2019

The new phrase to send a shiver of anxiety down any business owner’s back is ‘data breach’ – but what can you do to reduce the risk of it happening to you?

A data breach occurs as a result of a cyber attack.  Criminals are then able to gain unauthorised access and steal private, sensitive or confidential personal and financial data.  Usually, the crims are wanting to steal data such as names, email addresses, usernames, passwords and credit card details. 

The way that the crims get access to your systems tend to be:

  • Spyware – malicious software that infects your PC or mobile device and gathers information about you, your browsing and Internet usage habits, as well as other data;
  • Phishing – where people are deceived into sharing sensitive information like passwords and credit card numbers; and
  • Broken or misconfigured access controls which let people into parts of the system they shouldn’t have access to.

Best practice now is to be proactive about data security.  The top 3 tips are:

  • Segment your data:  whilst this may not stop the crims, it will slow them down and make their lives more difficult.
  • Use the Principle of Least Privilege, or PolP, where each user only has enough access to the system to do their job.  If one user account gets attacked, then anyone using that account won’t have access to the whole system.
  • Use a strong cybersecurity programme which can detect threats, prevent downloads, and stop malware from getting onto your network.

If, as an individual, you think you’ve been the victim of a breach, here’s a quick check list of some things you may need to do:

  • Reset passwords – you may want to consider using a password manager app
  • Check your credit cards for any suspicious activity
  • Think about putting a freeze on your credit limit on your cards
  • Check your inbox carefully, including your spam folder for any dodgy looking phishing activity
  • Use multi-factor authentication, where you need your password plus another form of ID

Personal Tax changes 2019 – 2020

29th March 2019
29th March 2019

Next week sees the start of the new tax year 2019 – 2020, so we have summarised the key personal tax changes that will come into effect.

Personal Allowance:  this goes up from £11,850 to £12,500.  For most people, this will give a reduction in tax of about £130 per year.

Higher rate income tax threshold (the 40% tax rate) increases from £46,350 to £50,000.

Income tax rates are as follows:  Basic, 20% rate is income up to £37,500; Higher, 40% rate is £37,501 to £150,000; and the Additional, 45% rate, is all income over £150,000

Other allowances are increasing as well, as follows:  the married / civil partners allowance goes up to £8,915; the minimum married/civil partners allowance is now £3,450; the married/civil partners transferable allowance is £1,250; the income limit for married/civil partners allowance becomes £29,600; and the blind persons allowance is £2,450.

Inheritance Tax changes are limited to the Residence nil-rate band, which goes up to £150,000.

Student Loans:  the Plan 1 threshold increases to £18,935, Plan 2 goes up to £25,725.  The 9% rate of reduction stays the same.

ISAs: there is a small adjustment to the annual Child Trust Fund and Junior ISA savings limit, up to £4,260.

Workplace Pensions: The minimum contributions into the auto-enrolment workplace pension increases, with the total amount from both employer and employee must be a minimum of 8% of the qualifying earnings.

Capital Gains Tax (CGT) annual exempt amount increases to £12,000.

Non resident CGT:  non UK residents will be brought into the CGT scheme for the first time if they dispose of UK land and property.

Property Tax:  the gradual removal of interest relief for buy to let mortgages continues, down to 25% with a complete removal scheduled for 2020.

Company Cars:  the benefit in kind tax rates are increasing for company cars, dependent on whether the car is petrol or diesel, and also dependent on CO2 emissions.  For full information go here.

If you need any further help, please don’t hesitate to contact us here.

Are you a creature of habit?

22nd March 2019
22nd March 2019

One third of Brits eat the same lunch every day.  17% of us have had the same lunch for 2 years.  Whilst there’s obviously nothing wrong with liking cheese and onion sandwiches ever day, being a creature of habit in business can be a good thing.  It’s reminded me of the 7 Habits of Business Success:

1: Cultivate inner networks, by identifying and building relationships with key peers, mentors and advisors.

2: Become customer centric, focusing away from business and profit towards what you can do to improve the lives of your customers.  To do this you’ll need to fully understand the range of your customers’ wants and needs.

3: Act with humble honesty by acknowledging your own strengths and weaknesses, and then focusing on your strengths.

4: Foster adaptability because nothing ever goes according to plan.  Like life, business is full of surprises and unforeseen events so the ability to respond to changes without being paralysed is essential.

5:  Focus on opportunities, not the threats, as problems are a regular part of business life.

6:  Find a better way to make your business more productive – possibly through technology, automation, outsourcing or improving business processes.  Increased productivity enables you to focus on the critical issues that drive sales and profit.

7:  Balance lifestyle management so that the business does not take control of your life.  All work and no play will not end well.

Alternatively, here are another 7 habits which give you a rather different set of issues to handle:

  • Get up early
  • Focus on the important first
  • Obsess over value – not obsess over the customer
  • Take care of the human, with exercise, healthy eating and rest
  • Fill the gaps by understanding your customers and keep asking what is missing from your own offering
  • Get out of the office
  • Love to learn, and love to teach

Which set of 7 habits makes most sense to you?

Happy Birthday, Internet!

13th March 2019
13th March 2019

The internet is 30 years old – and it’s probably never been more dangerous, with almost daily warnings of various scams, hacks and hoaxes.  Ensuring you are safe online has never been more difficult – so as we bite into a slice of birthday cake, here are our top tips to help you stay safe online, without the need for specialist technical knowledge:

To Click – or not to Click

That, to paraphrase Shakespeare, is the question!  It is likely that any site asking for personal information via a link will be dodgy.  Phishing is where you are promised something in return for giving them your personal data.  What are are most likely to receive in return are lots of irritating emails and possibly even an infected computer.

If it looks too good to be true…

You know how this ends.  If you are being offered something for free, you need to ask yourself how they are able to afford to give it away.  You will pay for the freebie somehow, somewhere.

‘Your computer is infected’…

Actually, of course, it probably isn’t, and how would they know anyway?  These tech support scams may involve very expensive phone calls to their ‘help’ desk, or downloading potentially dangerous software which can infect or control your computer.  Rather, use antivirus or anti-malware software which you control.

‘System optimizers’

These rarely actually optimize anything, but are more likely to try and control your options so you end up with unnecessary toolbars, annoying pop-up ads, or be diverted to landing pages you don’t want to go to.

Use a trusted browser

You’ll be safer with a well known browser such as Chrome, Safari or Firefox rather than a less well known one.  Stay with browsers which are regularly updated rather than older ones which don’t cope well with new versions of malware.

HTTPS

Websites with a green padlock and an HTTPS address are safer because this means the information is encrypted.  Of course nothing is 100% guaranteed safe…

Password Manager

Who still uses ‘password’ as their password?  Asking for suggestions for passwords online often generates a complex string of characters, numbers and symbols, which can be very difficult to write down by hand accurately.  What is the difference between l and I (the first is lower case L, the second is upper case i).  Password manager software from a reputable source may be the answer.

Of course there are many other more complex solutions, but for the non-technical person, starting here may be the best bet.

The Future of Work

22nd February 2019
22nd February 2019

A recent study from the NFU on the Future of Food predicts a large increase in the use of robotics in agriculture, which got us thinking about how that will change the pattern of work in our part of the country which is so dependent on the farming sector for employment.

Whilst the use of robots in farming is still relatively small scale, it is useful to look at other sectors where automation is more widely used as an indicator for future trends.  In the retail and warehousing sector, robots have been introduced in both shops and back office functions.  There have been 3 main impacts:

  • Robots have tended to assist humans, not replace them
  • Humans are able to focus more time and energy on the tasks robots cannot tackle
  • Humans are able to spend more time on customer-focused work.

Increasingly, humans find themselves working alongside robots, rather than being replaced by them. 

There has also been an expansion in the types of jobs humans undertake to support the robot workforce.  Entirely new categories of work are being created.  Think back to the start of the internet – how many software engineers and web design staff were there in 1984?

The challenge for agriculture seems to be the development of widespread robotic solutions, as most innovations at present seem to be relatively small scale.  In many ways, the UK is lagging behind our competitors in the use of robots in the workplace.  For every 10,000 workers, the US has 93 robot units, and Japan has 213.  In the UK, there are just 33. 

What is certain is that there will be more widespread use of robot technology in the workplace, and this will inevitably have an impact on the pattern of work for humans.  For the time being, we are told that robots will not replace humans but will work alongside us.  What impact has automation had in your own business?  Are your work processes suited to automation?  Has robot technology changed your pattern of work?

Rest assured, though – for the time being at least, it’s still going to be humans doing your accounts here at Barwells…

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